UnitingCare Wesley Port Adelaide recognises that services need to be responsive to issues affecting clients, residents and families.
Your verbal or written compliments, complaints and suggestions about our services are important.
Feedback brochures are available at all sites. Please ask a staff member if you need help to write them down.
All information will be taken seriously and will be managed in a private manner. We will acknowledge your feedback within 2 business days and provide a response within 30 days. You can also lodge your feedback online below.
Please be assured that you will not be disadvantaged for making a complaint.
If you are concerned about the services that you receive, you can discuss your concern with the Manager of your service or make a complaint to the Health and Community Services Complaints Commissioner if your complaint hasn’t been resolved. Phone: (08) 8226 8666.