UnitingCare Wesley Port Adelaide (UCWPA) aims to ensure that website information is accessible to people with a physical or other disability and members of the community who have limited access to the Internet due to cultural or language barriers.

The measures we have taken to improve accessibility throughout this website include:

• Text size options for each page
• Alternative versions of PDF files (eg Word, plain text or Rich Text Format)
• Alt text for images
• Redesigned tables to allow interpretation by screen readers

Other steps you can take to improve accessibility are detailed below:

1. Increase text size using Internet  Explorer
1. Open Internet Explorer
2. Left-click on the View menu
3. Left-click on Text Size
4. Left-click on Largest

• Adjust the text size, colours and styles
• Open Internet Explorer
• Left click on Tools
• Left click on Internet Options
• On the General tab, left click on the Accessibility button in the bottom right hand corner
• In the Accessibility box, tick one box at a time then click OK twice and see what has changed. You may choose to use all three options or only one or two.

• If you have a mouse with a scroll wheel
• Hold down the Ctrl key & turn the wheel to adjust the text size up or down

More accessibility resources

• Vision Australia is a living partnership between people who are blind, sighted or have low vision. Their passion is that people in the future who are blind or have low vision will have access to and fully participate in every part of life they choose. They are the leading provider of blindness and low vision services in Australia, enabling tens of thousands of children and adults to live the lives they choose.
  
  The Web Accessibility Toolbar is provided by the Accessible Information Solutions (AIS) team of Vision Australia. Please read the ‘Terms of Use’ before downloading and installing the Web Accessibility Toolbar. http://www.visionaustralia.org.au/info.aspx?page=614
  
  
• Accessibility Tutorials for Microsoft Products
  These step by step tutorials introduce you to some of the most commonly used accessibility features. The instructions show you how to use the mouse or keyboard to navigate, select options, and change settings. This information is presented in a side by side format so that you can see at a glance how to use the mouse, the keyboard, or a combination of both. Click the following link to access further information: http://www.microsoft.com/enable/training/default.aspx
  
  These materials were designed to help train individuals on how to use accessibility settings in Microsoft products. The Microsoft accessibility fact sheets, tutorials, demos, videos, and other training materials may be used for non-profit educational and training purposes only.

Cultural and Linguistic Diversity
UCWPA supports the principles of The Charter of Public Service in a Culturally Diverse Society. This Charter integrates a set of service delivery principles concerning cultural diversity into the strategic planning and policy development strategies, irrespective of whether these services are provided by government agencies or community organisations. The Charter is underpinned by seven principles which are central to service delivery and evaluation of quality services in a culturally diverse society.

These seven principles are:

Access – services should be available to everyone who is entitled to them and should be free of any form of discrimination irrespective of a person’s country of birth, language, culture, race or religion.

Equity – services should be developed and delivered on the basis of fair treatment of clients who are eligible to receive them.

Communication – service providers should use strategies to inform eligible clients of services and their entitlements and how they can obtain them. Providers should also consult with their clients regularly about the adequacy, design and standard of services.

Responsiveness – services should be sensitive to the needs and requirements of clients from diverse linguistic and cultural backgrounds, and responsive as far as practicable to the particular circumstances of individuals.

Effectiveness – service providers should be ‘results oriented’, focusing on meeting the needs of clients from all backgrounds.

Efficiency – service providers should maximise the use of available public resources through a user-responsive approach to service delivery which meets the needs of clients.

Accountability – service providers should have a reporting mechanism in place which ensures they are accountable for implementing Charter objectives for clients.

Interpretation & Translation Services

The Interpreting and Translating Centre (ITC) provides comprehensive, high quality, efficient, confidential and professional interpreting and translating services. Click the following link to access further information: http://www.translate.sa.gov.au/saitc_web/

More resources and information

• Disability Discrimination Act  - check out the Human Rights and Equal Opportunity website by clicking the following link: http://www.hreoc.gov.au/disability_rights/dda_guide/dda_guide.htm
  
• Website Accessibility Guidelines - The Web Accessibility Initiative (WAI) of the Worldwide Web Consortium (W3C) has developed Web Content Accessibility Guidelines (WCAG). These guidelines explain how to make Web content more accessible to people with disabilities. Click the link below to view these guidelines: http://www.w3.org/TR/WAI-WEBCONTENT/#Guidelines.
  
  Click the following link to access the WAI: Strategies, guidelines, resources to make the Web accessible to people with disabilities: http://www.w3.org/WAI/

Feedback & Comments

UCWPA has used these guidelines to improve access, however this is an ongoing process. We would appreciate your feedback or comments about how we can improve access and functionality within this site.

Please contact Information and Communication Services at UnitingCare Wesley Port Adelaide with your comments or feedback. 

Email: webmaster@ucwpa.org.au
Telephone: (08) 8440 2221
Fax: (08) 8341 2325

Thank you for visiting our website.